Privacy Policy
Privacy Policy
This Privacy Policy describes how bookmysaree.com (the “Site,” “we,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the details below regarding the information we collect and why.
Device Information
- Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, pages viewed, products viewed, search terms, and interactions with the Site.
- Purpose of collection: To optimize the Site’s performance and provide a better user experience through analytics.
- Source of collection: Automatically collected through cookies, log files, web beacons, tags, and pixels.
- Disclosure: Shared with our analytics and advertising providers to improve user experience and marketing strategies.
Order Information
- Examples of Personal Information collected: Name, billing address, shipping address, payment details (e.g., credit card information), email address, and phone number.
- Purpose of collection: To process payments, fulfill orders, communicate with customers, detect fraud, and send updates on order status or promotions (based on user preferences).
- Source of collection: Collected directly from you.
- Disclosure: Shared with payment processors, shipping providers, and customer service tools to complete the purchase and delivery process.
Customer Support Information
- Examples of Personal Information collected: Any additional information you provide when contacting our support team.
- Purpose of collection: To assist and resolve customer inquiries or complaints.
- Source of collection: Provided directly by you.
Sharing Personal Information
We may share your Personal Information with service providers to facilitate our operations and services, including payment gateways, shipping partners, and marketing platforms. Examples include:
- Payment Providers: Information necessary for processing your payment.
- Shipping Partners: Information required for delivery services.
- Marketing Providers: Data used for targeted advertising (see the Behavioral Advertising section below).
We may also disclose your information to comply with legal obligations, respond to requests from authorities, or protect our rights.
Behavioral Advertising
We use Personal Information to provide tailored advertisements and marketing messages that align with your interests. For example:
- Google Analytics: Helps us understand how visitors use our Site. Learn more about Google’s privacy policy here: https://policies.google.com/privacy.
- Advertising Partners: We may use cookies and pixels to track user behavior and display relevant ads on external platforms (e.g., Facebook or Google).
Opt-out options for targeted advertising:
- Google: https://www.google.com/settings/ads/anonymous
- Facebook: https://www.facebook.com/settings/?tab=ads
Using Personal Information
We use your Personal Information to:
- Provide our services, including processing payments, fulfilling orders, and shipping products.
- Send you updates about your order and promotional offers.
- Optimize the Site for performance and user experience.
- Comply with legal obligations or detect fraudulent activity.
Cookies
Cookies enhance your experience by remembering preferences and tracking activity on our Site. Below are examples of cookies we use:
- Necessary Cookies: Ensure the Site’s functionality (e.g., login or checkout processes).
- Analytics Cookies: Track usage patterns to improve our services.
- Advertising Cookies: Deliver targeted ads based on your activity.
You can manage cookies through your browser settings. Note that blocking cookies may impact your browsing experience.
Retention
We retain your Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law. You may request data deletion at any time by contacting us.
Your Rights
GDPR (For EEA Residents)
If you are a resident of the European Economic Area (EEA), you have the right to:
- Access the Personal Information we hold about you.
- Correct, update, or delete your data.
- Object to data processing based solely on automated decision-making.
CCPA (For California Residents)
If you are a California resident, you have the right to:
- Request access to your Personal Information.
- Request that we delete your data.
- Opt out of the sale of your Personal Information (if applicable).
To exercise these rights, please contact us using the information provided below.
Do Not Track
We do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact Us
- Email: bookmysaree@gmail.com
- Phone: +919316159567
- Address: E-3055, 3rd floor, Avadh Textile Market 2, Near RRTM Market, saroli, Surat, Gujarat - 395010